Documentation

Quick-start guides · Contact support@shirtking.world if anything is unclear

Six short guides take you from an empty account to a running packing line. Work through them in order the first time.

  1. Connect your TikTok Shop
  2. Sync and publish products
  3. Process orders
  4. Print shipping labels
  5. Upload tracking
  6. Handle returns and cancellations

1 · Connect your TikTok Shop

SHIRTKING connects to your shop through TikTok's official authorization flow. You never enter your seller password anywhere on SHIRTKING.

  1. Go to Settings → Shops → Connect a shop.
  2. You are redirected to TikTok Shop. Sign in there with the account that operates the shop.
  3. Review the permissions on TikTok's consent screen and approve.
  4. You return to SHIRTKING with the shop listed as Connected.

Repeat for each shop. To disconnect later, use Settings → Shops → Disconnect, or revoke the authorization from your TikTok Shop seller account — both have the same effect.

Only connect shops you are authorized to operate. Each connection is scoped to that shop alone.

2 · Sync and publish products

After connecting, SHIRTKING imports your existing catalog automatically. The first import can take a few minutes for large catalogs; progress shows in Listings → Sync status.

Publishing a new product

  1. Open Listings → New product and fill in title, images, category, attributes, variants, price, and stock.
  2. Select the shops to publish to. Required attributes differ by category; SHIRTKING flags anything missing per shop before you submit.
  3. Choose Publish. Each shop shows its own status: Syncing → Live, or Rejected with the platform's reason attached.

Stock behavior

A SKU has one stock number in SHIRTKING. When an order comes in from any shop, stock decreases and the new level is mirrored to every shop selling that SKU.

3 · Process orders

All new orders from all connected shops arrive in Orders → Queue within moments of being placed.

Opening an order shows line items, the buyer's delivery details, the shop it came from, and its full history.

  1. Open an order (or select several) and choose Buy label.
  2. Pick the shipping provider and package size. Rates display before you confirm.
  3. Choose Print. Labels output as PDF sized for 4×6 thermal printers; batch selections merge into one file in queue order.

5 · Upload tracking

When a label is bought inside SHIRTKING, the tracking number attaches to the order and is sent to TikTok Shop automatically — no manual step.

If you ship outside SHIRTKING, open the order, choose Add tracking, and enter the carrier and tracking number. SHIRTKING pushes it to the shop and moves the order to Shipped.

6 · Handle returns and cancellations

Return and cancellation requests from every shop land in Orders → Returns with the original order attached.

  1. Open a request to see the buyer's reason, the items, and any photos provided.
  2. Choose Approve or Reject. Your decision syncs back to TikTok Shop.
  3. Approved returns show their return-shipment status until the case closes.
Return decisions must follow TikTok Shop's return policies for your market. SHIRTKING carries out your decision but does not change what the platform allows.

Need help?

Write to support@shirtking.world. We reply within one business day, Monday to Saturday.